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Policies and Security

Privacy Policy

To view Darwin License Store's Privacy Policy, click here.

Matching Service Level Policy

Source: Oracle Corporation.

Per Oracle's Matching Service Levels Policy, all licenses in any given license set must be supported under the same technical support level (e.g., Software Update License & Support or unsupported). If you do not select or have removed the Software Update License & Support option for the program licenses you are ordering, and if you currently are under contract to receive support for previously acquired licenses in the same license set as the licenses ordered under this order, then you could be in violation of the Matching Service Levels Policy and you may be required to terminate unsupported licenses. Please refer to the Oracle Technical Support Policies or contact Oracle Support for additional information. More information.

Software Update License and Support Policies

For detailed information on Software Update and Support Policies, click here.

Return Policy

All sales are final and therefore cannot be returned. If your package is damaged during shipment or we have shipped you the wrong product, please contact us. We will immediately send a replacement.